All Purple Flare promotions are free to enter through the available Alternative Method of Entry (AMOE). A purchase is not required to enter or win and does not improve the odds of winning.
Certain promotions may offer the option to purchase digital promotional content. Such purchases represent payment for digital goods and services delivered immediately upon purchase.
If you believe a charge was made in error, you must contact Purple Flare at support@purple-flare.com before initiating any chargeback or dispute with your financial institution. Purple Flare commits to investigating legitimate billing inquiries in good faith and resolving valid disputes promptly.
Filing a chargeback for a legitimate transaction is prohibited and may result in suspension from future promotions, reporting to fraud-prevention databases, and legal action in repeated or egregious cases. Purple Flare maintains transaction records, access logs, and IP data that may be submitted to payment processors when responding to chargebacks or disputes.
Refund requests and billing inquiries are reviewed on a case-by-case basis. To help process your request quickly, include your full name, email address, transaction details, and a clear explanation of the issue.
For billing support, refund questions, or dispute resolution, contact:
THE PURPLE FLARE LLC
Greenfield, IN 46140, USA
Email: support@purple-flare.com
Phone: +1 (765) 244-5649